Privacy Policy
Last updated: 15 April 2024
At The Click Hub, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Click Hub Ltd
Email: hello@theclickhub.com
Phone: 01392 203041
2. What Information We Collect
We may collect and process the following personal data:
Identity Data: Name, company name, and job title.
Contact Data: Email address, phone number, and business address.
Technical Data: IP address, browser type, operating system, and other device information.
Usage Data: Information about how you use our website, including pages visited and actions taken.
Marketing & Communications Data: Preferences for receiving marketing from us and communication preferences.
3. How We Collect Your Data
We use different methods to collect data, including:
Direct interactions (e.g. contacting us via our website, email or phone)
Automated technologies (e.g. cookies and analytics tools)
Third-party sources (e.g. social media platforms, publicly available sources, or referrals)
4. How We Use Your Data
We process your data for the following purposes:
To respond to enquiries or provide services
To manage our client relationships
To improve our website and services
To send relevant marketing communications (if you have opted in)
To comply with legal or regulatory obligations
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
Your consent
Performance of a contract
Legal obligation
Legitimate interests (e.g. to improve our services or market to potential clients)
6. Sharing Your Information
We do not sell your data. However, we may share your data with:
Service providers who support our business (e.g. CRM software, email platforms, analytics providers)
Professional advisers (e.g. lawyers, accountants)
Regulatory bodies or law enforcement (where required by law)
All third-party service providers are required to take appropriate security measures and comply with data protection law.
7. International Transfers
If we transfer your data outside of the UK, we ensure it is protected by appropriate safeguards (such as adequacy decisions or standard contractual clauses).
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy, including legal, accounting, or reporting requirements.
9. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data ("the right to be forgotten")
Object to processing
Request restriction of processing
Data portability
Withdraw consent at any time
To exercise any of these rights, please contact us at [Insert Contact Email].
10. Cookies
We use cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy].
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@theclickhub.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. Visit www.ico.org.uk for more information.